Returns + FAQ

Returns

We offer a 14-day return policy, for items that have been damaged during shipping. Simply return them to us, and we will reimburse your shipping cost, as well as issue a refund. After 14 days, all sales are final.

Refund of Cancelled Order: You must contact us for any order cancellation within 1-2 hours. We will automatically refund you the purchase.

Ordering

To place an order, add all the desired items to the “cart” icon in the product listing. To change quantities, please enter the desired number and click the “add to cart” button.

If the item is in stock, we will ship it soon after your order is placed. The purchase will take 1-2 business days to process prior to shipping the product. An order tracking number will be provided in the shipment confirmation email.

Multiple Shipping Addresses: If you'd like us to ship your order to another address other than the billing address, simply add the address that you would like to ship to after the checkout process. You can also add any additional notes regarding your order as well.

International Shipping: Please allow at least 24-72 hours to process International orders. We mark all customs forms as "Gift" and we send "person" to person". However, we will not be responsible for the package if stopped by customs. If customs stops the package you have the option to refuse it; the order will be resent to us. Please be sure to notify us of any return requests. We can either re-ship the package or issue a credit for the product cost only, NOT the shipping charge. You will be responsible for any additional shipping charges if you decide to have it re-shipped.

Payment Options

We accept all major credit and debit cards (Paypal, Visa, Mastercard, Discover or American Express). We do not accept payments via check or money order.

All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.